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Spectrum Field Services Specialist Job Summary

We are seeking a skilled and customer-focused individual to join our team as a Spectrum Field Services Specialist. In this role, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and educating customers on proper use of their Spectrum services and equipment.

Key Responsibilities:

• Install, repair, and upgrade services for residential customers
• Provide excellent customer service and resolve customer complaints in a timely and professional manner
• Educate customers on proper use of their Spectrum services and equipment
• Work independently with minimal supervision and collaborate with internal teams as needed
• Meet productivity and quality standards

Requirements:

• High school diploma or equivalent
• Technical skills: problem-solving, computer and software application use, measurement, and hand tool use
• Strong communication and professionalism skills
• Ability to work in a variety of environments, including outdoors and at heights
• Valid driver's license with a satisfactory driving record

What We Offer:

• Competitive pay and benefits package
• Opportunities for career advancement and professional growth
• Training and development programs to enhance skills and knowledge

About Spectrum:

Spectrum is a leading provider of cable television, internet, and phone services, serving nearly 32 million customers across 41 states. We are committed to delivering exceptional customer experiences and investing in the growth and development of our employees.