Senior Quality Assurance Tester

hace 3 semanas

Ponce, Ponce, Puerto Rico Nexon A tiempo completo

About Nexon America
Nexon America is a leading video game publisher and developer of online virtual worlds for PCs, consoles, and mobile devices. We offer celebrated franchises like MapleStory, KartRider, and Mabinogi that have been enjoyed by millions of players for over two decades. Our team is dedicated to bringing unique games to western players using a player-first approach. We achieve this goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day.

Our Culture
We're committed to more than our games. Here at Nexon America, we're all about open communication, diversity, mutual respect, and collaboration, so we can bring out the best in each other. Nexies find support, friendship, and career growth all in one place. We also offer flexible hours, a hybrid work model, and extra perks like food trucks, happy hours, and team events. It's why we've earned the Great Place to Work certification for 4 years running.

Job Summary
The Senior Quality Assurance Tester is responsible for testing all features, functionality, and localization of the assigned games. This includes performing scripted and ad hoc test cases, documenting any game errors that exist in the code, analyzing and reviewing discrepancies, and verifying fixes are implemented. In addition, the Sr QA Tester will be expected to own specialized aspects of QA such as Compliance Standards, Submissions, Test Case Creation, and mentoring QA Testers.

Responsibilities
• Perform focused creative testing based on assigned test cases to provide feedback on game play related issues and identify game defects
• Report game defects, including complete steps, identification of root cause, and expected results into appropriate bug tracking software
• Regress previously identified issues in order to verify defects have been addressed and are no longer occurring
• Oversee and run compliance passes, and submission prep when applicable. Support lead in documentation creation and maintenance. Support lead in training of new testers
• Actively review game forums and work with CS group to document live game issues to improve overall game experience and user satisfaction
• Other duties as assigned

Requirements
• 3+ years of game testing experience preferred
• PC Online game testing experience preferred
• Experience with one or more of the following Compliance Standards Submission Processes Test Case Creation and Implementation Test Plan Creation and Implementation QA Documentation Creation Training QA Testers
• Bachelor's degree or equivalent experience
• Understanding of QA testing procedures and methods
• Knowledge/Skills
• Experienced MapleStory player
• Strong interpersonal skills
• Strong written and verbal communication skills
• Good time management, organizational and analytical skills
• Detail oriented
• Good mix of analytical and creative problem solving skills
• Familiarity with bug tracking tools and processes
• Demonstrate ability to take direction from managers and provide feedback to the team
• Proficiency in MS Office and Google Apps (Docs, Sheets, Drive)
• Proficiency in TestRail preferred
• Experience or knowledge of free-to-play games a plus
• Experience or knowledge of FPS, MMO, or RPG games a plus
• Experience or knowledge of game console testing a plus
• Passion for gaming

Benefits
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.

Equal Opportunity Employer
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Compensation
The base salary range for this position in El Segundo, CA is $25.00 - $29.00 hourly. Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual's pay is determined by factors including, but not limited to, a candidate's qualifications, skills, experiences, relevant education or training, and location. Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only.

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