Receptionist

hace 4 semanas

Mayagüez, Mayagüez, Puerto Rico Cavender Auto Family A tiempo completo
About Cavender Auto Family

Cavender Auto Family is a leading dealership group with a rich history of serving our community, employees, and customers. With over 80 years of experience, we have grown to become one of the largest dealership groups in the region, with 18+ dealerships across multiple locations.

Our Culture

At Cavender Auto Family, we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture, and what has helped us grow into the amazing company we are today.

Job Summary

We are seeking a talented Receptionist to join our growing team and help "Make Confidence Happen". As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit. You will be responsible for answering phones, taking messages, greeting walk-in customers, and providing excellent customer service.

Key Responsibilities:
  • Answer phones in a professional manner and transfer customers promptly to the appropriate destination
  • Take messages from customers when the desired person is unavailable or at the customer's request
  • Greet and accommodate walk-in customers promptly, providing timely and friendly service
  • Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
  • Maintain a professional appearance at all times
  • Call customers when license plates come in and keep a license plate log to ensure accuracy
Requirements:
  • High School Diploma or equivalent required
  • Successfully complete MVR, background check, and pre-employment drug test
  • Valid driver's license required
  • Previous Receptionist experience, preferably in an automotive dealership environment
  • Excellent interpersonal and customer service skills
  • Strong computer skills, including usage of Inventory Control software, Internet, and Microsoft Office Suite
  • Flexibility in schedule to accommodate business needs

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