IT Portfolio Manager

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico Nisource Careers A tiempo completo

About the Role:

The IT Portfolio Manager will be responsible for managing the Customer Engagement portfolio, encompassing Call Center, Website, Mobile Application, Chatbot, CRM, Sales, and Marketing systems. This role will oversee the development, implementation, and maintenance of these systems, ensuring they align with organizational strategies and priorities.

Key Responsibilities:

  • Manage product teams that focus on build, run, and continuous improvement themes for assigned domains using NiSource delivery methodologies.
  • Develop people and build diverse high-performing teams.
  • Engage with stakeholders, manage their expectations, and satisfaction, and develop technology roadmaps collaborating closely with peer groups.
  • Develop and share holistic multi-year portfolio views of domains owned.
  • Foster Innovation by staying abreast of emerging technology trends and assessing their potential operational uses/value at NiSource.
  • Participate in high-level business case development, requirements elicitation, and solution design.
  • Manage service provider SLAs and focus on system stability, resilience, security, and compliance.

Requirements:

  • Bachelor's degree or equivalent work experience.
  • 5+ years of experience in the applications technology space, including SDLC, program delivery, and working with service providers and distributed teams.
  • 3+ years of experience in call center/telephony environment (Gensys, Nuance, NICE).
  • 2+ years of experience leading or supervising IT teams.
  • 1+ years of experience in cloud technology.

NiSource Values:

  • Inclusion and diversity.
  • Equal employment opportunities.
  • Safety statement.

Salary Range: $125,800.00 - $188,600.00



  • Mayagüez, Mayagüez, Puerto Rico Insight Global A tiempo completo

    Job SummaryWe are seeking a skilled Commercial Portfolio Manager to join our team in Columbus or Marion, Ohio. As a key member of our commercial banking team, you will be responsible for managing a portfolio of assigned relationships, ensuring adherence to bank policies and procedures, and maintaining sound risk management practices.Key...


  • Mayagüez, Mayagüez, Puerto Rico Insight Global A tiempo completo

    Job Description:Commercial Portfolio Manager Job SummaryWe are seeking a highly skilled Commercial Portfolio Manager to join our team. The successful candidate will be responsible for managing a portfolio of commercial clients, providing expertise in credit analysis, risk management, and relationship development.Key Responsibilities:Client Relationship...


  • Mayagüez, Mayagüez, Puerto Rico Ryder A tiempo completo

    Job Title: IT Application Development ManagerRyder is seeking a highly skilled IT Application Development Manager to lead our technical resources in delivering high-quality application support and development services. Key Responsibilities:Lead and manage technical resources to deliver high-quality application support and development services.Oversee the...


  • Mayagüez, Mayagüez, Puerto Rico Northwest Bank A tiempo completo

    Job SummaryThe Senior Portfolio Manager, Cash Flow Lending role is responsible for the ongoing monitoring process for Northwest Bank's commercial loans within the Cash Flow Lending vertical to ensure timely and accurate risk ratings and compliance with credit policy, loan agreements, and applicable banking regulations. This individual contributor position...


  • Mayagüez, Mayagüez, Puerto Rico Rocket Software A tiempo completo

    Job DescriptionRocket Software is seeking a highly skilled IT Infrastructure Services Manager to join our team. As a key member of our IT organization, you will be responsible for overseeing the delivery of support to our global operations, ensuring that our Rocketeers receive world-class service.Key Responsibilities:Act as an advocate for Rocketeers within...


  • Mayagüez, Mayagüez, Puerto Rico Range Commercial Partners, Inc. A tiempo completo

    Job Title: Property ManagerRange Commercial Partners, Inc. is hiring a Property Manager in Columbus, OH.Join our team at Range Commercial Partners, Inc., where seasoned experts in sales, leasing, property management, and development unite around shared goals and principles. As an independently owned company, we operate with open-mindedness, no geographical...

  • Key Account Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Dayton Freight A tiempo completo

    We are seeking a Key Account Manager to join our team at {company}. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with our key clients, identifying new business opportunities, and providing exceptional customer service.Key Responsibilities:Manage a portfolio of key clients to achieve sales targets and...

  • Senior IT Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Hispanic Technology Executive Council A tiempo completo

    Job SummaryAs a key member of our Application Development & Maintenance team, you will be responsible for leading the development, enhancement, and sustainment of our organization's software systems. Your expertise will be crucial in delivering high-quality IT solutions and services that meet the needs of our corporate HR business functional teams.Key...

  • Regional Quality Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Keurig Dr Pepper Inc. A tiempo completo

    Job Title: Regional Quality ManagerThe Regional Quality Manager will be responsible for providing Corporate Quality support to our DSD region for Cold Beverage Manufacturing locations. This role will work closely with a partner RQM for the DSD region and will be responsible for supporting the development and implementation of strategies, systems, and...

  • Regional Property Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Friedman Management A tiempo completo

    Job SummaryWe are seeking an experienced Regional Property Manager to oversee a portfolio of residential communities throughout the Columbus metropolitan area.Key Responsibilities:Manage a portfolio of communities, focusing on occupancy goals, rental rates, and budget oversight.Supervise on-site staff, including hiring, disciplinary actions, and termination...


  • Mayagüez, Mayagüez, Puerto Rico Rocket Software A tiempo completo

    Job Description Summary:As a Manager of IT End User Experience at Rocket Software, you will be part of a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support to the Americas, Europe, Middle East and Africa (EMEA), you will act as the Voice of the Customer, ensuring we...


  • Mayagüez, Mayagüez, Puerto Rico Bath & Body Works A tiempo completo

    Job SummaryAs a Senior Project Manager, IT Delivery Lead at Bath & Body Works, you will lead all aspects of medium to high complexity, dynamic technology projects. This includes project planning, execution, timing, functionality, quality, communication, and cost. You will be responsible for solving complex problems, driving business meetings, defining...


  • Mayagüez, Mayagüez, Puerto Rico Nisource Careers A tiempo completo

    Job SummaryAs a key member of the IT Corporate and Technology Applications organization, the IT Applications Manager - Finance and Supply Chain will be responsible for managing the day-to-day operations of corporate facing systems, ensuring their reliability, accuracy, and efficiency.ResponsibilitiesLead the integration of corporate IT systems, including...

  • Senior Trusts

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Jobot A tiempo completo

    Job OverviewJobot is seeking a highly skilled Tax Manager with 5+ years of experience in Trusts & Estates at a mid-large size public accounting firm. The ideal candidate will have a Bachelor's degree in Accounting, Finance, or a related field and an active CPA license.Key Responsibilities• Collaborate with cross-functional teams to develop and implement...


  • Mayagüez, Mayagüez, Puerto Rico Cbre A tiempo completo

    About the Role:As a CBRE Senior Transaction Manager, you will be responsible for managing real estate transaction activities for a defined portfolio of commercial properties on behalf of our clients. Your expertise will be crucial in developing and executing complex transaction strategies, ensuring seamless execution of lease renewals, new site acquisitions,...

  • Project Manager Lead

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Inficare A tiempo completo

    Job Requirements At Inficare, we're seeking a highly skilled Project Manager to lead our IT projects and ensure seamless execution. As a key member of our team, you will be responsible for managing projects from initiation to delivery, ensuring timely completion, and maintaining high-quality standards. Key Responsibilities: • Manage projects from...


  • Mayagüez, Mayagüez, Puerto Rico Vs Engineering A tiempo completo

    Job Type: Full-timeDescription:Transportation Project Manager Position Summary:A Transportation Project Manager at Vs Engineering will oversee and support the design services and project management for transportation engineering projects, including transportation design calculations, reports, roadway modeling, and infrastructure projects. This is an...

  • Global Incident Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Red River A tiempo completo

    Job Summary:We are seeking a highly skilled Global Incident Manager to join our team at Red River. This role is responsible for overseeing the response and resolution of incidents that impact our IT infrastructure, operations, or security.Key Responsibilities:Ensure that incidents are identified, categorized, prioritized, and responded to according to...

  • Café Operations Manager

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Townhall Video A tiempo completo

    Job SummaryWe are seeking an experienced Café Manager to oversee the day-to-day operations of our café. The ideal candidate will have excellent management and leadership skills, with the ability to motivate and direct a team to achieve excellent customer service.Key ResponsibilitiesProcess payments using the café's Point of Sale SystemMake bank...

  • Chief Information Officer

    hace 2 semanas


    Mayagüez, Mayagüez, Puerto Rico Ringside Talent A tiempo completo

    About this Role: We are working closely with a company headquartered in Columbus to identify a skilled IT Director. The ideal candidate aligns with the responsibilities and qualifications outlined below.Responsibilities:Lead the IT department's operational and strategic planning, including fostering innovation, planning projects, and organizing resource...