Retail Channel Associate

hace 3 semanas


Guaynabo, Guaynabo, Puerto Rico Oriental A tiempo completo

Main Responsibilities:

The ideal candidate will provide exceptional customer service, handling a variety of transactional services, including deposits, withdrawals, and cashing checks. They will also promote bank products and services, adhering to established procedures and guidelines.

Key Duties:

  • Provide high-quality customer service, adhering to all procedures and practices.
  • Ensure compliance with cash management and maintain cash limits established.
  • Balance the cash fund at the end of each shift and report any discrepancies to the supervisor.
  • Maintain logs and registers transactions per established procedures.
  • Report and escalate to management any suspicious transaction or activity observed within the Branch.
  • Promote and provide information on the bank's products, services, and channels.

Requirements:

  • Associate's degree or approved credits in Business Administration or related field required.
  • One (1) year of retail, customer service, or cash register experience required.
  • Excellent customer service and communication skills required in English and Spanish, both verbal and written.
  • Basic mathematical skills required. Detail-oriented and able to manage multiple priorities required.
  • Computer proficiency required. Knowledge of MS Office and other business applications preferred.

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