Application Administrator

**About the Role**

The Business Systems Liaison will play a critical role in ensuring the smooth operation of our CACS application.

This includes managing data, ensuring system functionality, and maintaining customer satisfaction.

The ideal candidate will have a strong background in IT, excellent analytical skills, and experience with project management.

Key responsibilities include:

• Managing various tasks related to the CACS application without assistance from TMD or Evertec
• Maintaining technical documentation, such as infrastructure diagrams and process flows
• Analyzing and resolving incidents, documenting solutions, and referring issues to the appropriate units or external providers
• Ensuring system controls are implemented correctly, analyzing data for system functionality, and authorizing daily processes like letter dispatches
• Coordinating and implementing new requests and updates related to corporate projects

**What We Offer**

At Popular Bank, we offer a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.