Technical Solutions Expert

hace 1 día


Juncos, Puerto Rico Mentor Technical Group A tiempo completo

Overview

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Mentor Technical Group, a world leader in life science engineering and technical solutions, offers a comprehensive portfolio of support and services for the FDA-regulated industry. We have offices in Caguas, Puerto Rico, and Boston, serving clients in six global markets.

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About the Role

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We are seeking an experienced Technical Solutions Expert to join our team. This role will be responsible for providing troubleshooting support, analyzing downtime incidents, and participating in risk assessment and continuous improvement initiatives.

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Responsibilities

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  • Provide troubleshooting support as required by operations/engineering
  • Analyze downtime incidents, prepare recommendations, create action plans, and execute to eliminate recurrence
  • Participate actively in the support of High Skills equipment breakdowns, which could impact the operation with extensive downtime
  • Perform or review equipment/system Root Cause Analysis investigations
  • Participate in risk assessment and continuous improvement initiatives (Kaizens, critiques, VSMs)
  • Generate or support the generation of One-point-lessons for systems/equipment
  • Identify, evaluate, develop/design, plan, and implement solutions for equipment/process improvement opportunities
  • Development, execution, and implementation of corrective and preventive actions (CAPAs)
  • Assist in the generation of training materials and in providing training on scientific, and technical operations aspects of the equipment/systems
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Requirements

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To be successful in this role, you will need:

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  • Bachelor's degree in Engineering and 5 years of directly related experience or Master's degree in Engineering and 3 years of directly related experience
  • Knowledge in MAXIMO – Owner (RSO), CDOCS – Editor, Owner, Reviewer, Approver, Data Verifier, QMTS – Deviation Initiator and Owner, Change Control Owner and GDMS – Owner
  • Fully Bilingual (Spanish & English)
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Benefits

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Mentor Technical Group is an equal opportunity employer and offers a competitive salary and benefits package, including:

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  • Estimated salary: $80,000 - $110,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development
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About Mentor Technical Group

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We are a leading provider of technical support and solutions for the FDA-regulated industry. Our team of experts has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines.



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