Empleos actuales relacionados con Implementation Specialist - Río Cañas Barrio - Flextg

  • Business Process Automation Specialist

    hace 1 semana

    Cupey Barrio, Puerto Rico Buscojobs Puerto Rico A tiempo completo

    Job Title: Business Process Automation SpecialistAt Buscojobs Puerto Rico, we are seeking a highly skilled and detail-oriented Business Process Automation Specialist to join our team. This is a full-time position with an estimated salary range of $65,000 - $85,000 per year.About the Role:The Business Process Automation Specialist will be responsible for...

  • Process Automation Specialist

    hace 4 semanas

    Cupey Barrio, Puerto Rico Buscojobs Puerto Rico A tiempo completo

    Job SummaryWe are seeking a highly skilled Process Automation Specialist to join our team. As a key member of our organization, you will be responsible for analyzing client processes, identifying automation opportunities, and developing new processes and tasks.About the RoleAnalyze client processes to identify areas for improvement and develop automation...

  • Senior Application Specialist

    hace 1 mes

    Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completo

    About the RoleVeeva Systems is a pioneering organization in industry cloud, helping life sciences companies accelerate therapy delivery. As a rapidly growing SaaS company, we've surpassed $2B in revenue with immense growth potential ahead.Our core values - Do the Right Thing, Customer Success, Employee Success, and Speed - drive us to make a positive impact...

  • Emergency Response Specialist

    hace 1 mes

    Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completo

    Job DescriptionAbout Jobleads-UsJobleads-Us is a leading provider of innovative solutions to clients who require more than just engineering. Our team combines science with the latest technology to devise groundbreaking solutions that stand the test of time.From pipelines to power plants, roadways to reservoirs, our professionals work with a broad range of...

Implementation Specialist

hace 1 mes

Río Cañas Barrio, Puerto Rico Flextg A tiempo completo
Implementation Specialist

At Flex Technology Group, we're committed to putting people first. As an Implementation Specialist, you'll play a critical role in supporting our external clients through software and product installation and implementation of new customer onboardings or existing customers for complex deployments.

Key Responsibilities:

  • Define project scope, goals, and deliverables that support business goals in collaboration with management.
  • Effectively communicate and work with stakeholders, peers, and other technical teams to set internal expectations and maintain appropriate implementation project scope.
  • Successfully communicate project status with stakeholders to ensure a positive implementation experience for the customer and escalate issues while maintaining ownership of the implementation.
  • Create dashboards for implementation status and provide weekly updates to stakeholders.
  • Set up sales orders for customer equipment orders, lease returns, and inventory transfers.
  • Update equipment records information in database.
  • Work with FTG partners and/or out of area partners to ensure that equipment and technical personnel are effectively coordinated to be on-site for implementation.
  • Create scope of work and share with installing partners.
  • Assist with fulfillment and invoicing of cash sales orders.
  • Schedule equipment inspections for multi-function devices.
  • Schedule tag and takeovers with internal service management and/or out of area partners.
  • Manage warranty swaps - defective devices that are new out of box.
  • Monitor E-auto warehouse for inventory accuracy.
  • Coordinate Hard Drive shredding and removals.
  • Request pick-ups of equipment for lease returns and/or disposals that are part of the existing deal.
  • Save all essential deal documentation in document management software.

Requirements:

  • Experience in Microsoft Word, Excel and Outlook required.
  • 1+ years' experience in project management and/or implementation role.
  • Strong customer service skills and experience required.
  • Excellent attention to detail.
  • Desire to learn, grow, and develop.
  • Strong problem solving, decision-making abilities; ability to anticipate problems and create solutions.
  • Capacity to prioritize, manage, and organize workload in a fast-paced environment.
  • Solid written and verbal communication skills.
  • Exceptional interpersonal skills with ability to understand process dependencies and relationships.

Preferred Qualifications:

  • 3 years' experience in project management and/or implementation role.
  • 1 year industry related experience.
  • Great understanding of stakeholder management and ownership and applying it in the work context.
  • Excellent executive-level communication and presentation skills.