Shift Mgr Hotel Operations
hace 3 meses
The Hotel Operations Shift Manager is responsible for supervising the Hotel operations and team members, which includes Guest Service Agents, Bell, Door and Valet Staff, Concierge, Wardrobe, Guest Room Attendants and Houseperson during shifts. The Hotel Operations Shift Manager is responsible to supervise work activities of assigned hotel operations personnel to ensure the smooth activities run in accordance to established standards.
To uphold and comply with Company's 5-star service Standards at all times. Manage the hotel operations, employees and employee's/guest relationship. Respond to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Accurate Payroll and scheduling towards business needs. Manage and witness closing paper work and money drops. Manages day-to-day Hotel operations. Coordinates Front Desk activities with Guest Relations and other departments for all VIPs. Performs daily guest room inspections. Maintains proper credit and cash bank procedures. Controls hotel inventories to achieve maximum sell out at maximum rate. Attend pre-convention meetings and works closely with meeting planners to coordinate group activity. Manage effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments. Manage payroll and all other activities Assign duties to department employees and inspect their work to ensure that standards are maintained. Conduct detailed inspections of rooms and public areas daily. Ensure that all vacant dirty rooms meet the required standards performed by the Guest Room Attendants Ensure that all public space areas and back of house areas meet the required standards performed by Houseperson Prepare and inspect VIP rooms. Prioritize rooms throughout the day. Inspect housekeeping carts and all equipment for proper use and cleanliness. Coordinate and inspect preventative maintenance and general cleaning accommodations Handle early and late check outs and assign rooms as needed. Inspect Turndown service. Monitor, correct and report room discrepancies Assist other shift managers, managers, Directors and above with designated tasks and projects Coordinate work orders with the Engineering Department and follow up until completion. Conduct daily pre-shift meeting with room attendants and house attendants. Investigates complaints regarding housekeeping/Front Office services and equipment and take corrective action. Issue supplies and equipment to workers and oversee proper usage. Participate in training new hires and monitor their progress Possess understanding of revenue management, related yielding and room inventory availability and control Essential Requirements:Strong supervisory and communication skills Ability to work independently. Excellent time management skills. Good communication skills. Able to work in fast paced environment Working knowledge of Microsoft Office Strong Organizational skills and demonstrated problem solving skills Knowledge/Work Experience: Must be 18 years or older Five (5) years Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property Previous experience in a five-star facility preferred Previous experience in a resort casino environment preferred Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission Working knowledge of Microsoft Office
-
Shift Manager Vip
hace 2 meses
Beatriz, Puerto Rico Resorts World Catskills A tiempo completoPosition Overview:The VIP Services Shift Manager is responsible for overseeing the daily performance of the departmental representatives.Position plays a key role in the communication with other operating departments to ensure all VIP guests have a seamless experience from pre-arrival to departure. Provides on property goods and services (i.e. Hotel room...
-
Shift Leader
hace 1 mes
Beatriz, Puerto Rico Dunkin' A tiempo completoDunkin' - Immediate Shift Leader Opportunity Are you a highly skilled and motivated individual looking to join a dynamic team? Do you thrive in a fast-paced and fun-loving environment? If so, we want you to join us as a Shift Leader at Dunkin'! Why Join Us: Cash Tips Career development and growth Discounted college degree program Competitive Pay and Weekly...
-
Shift Manager
hace 3 semanas
Beatriz Barrio, Puerto Rico Mcdonald'S A tiempo completoAbout the RoleAs a Shift Manager at McDonald's, you will lead by example and provide direction to our crew members to deliver exceptional customer experiences.Key Responsibilities:Lead shifts and ensure seamless execution of our McDonald's standardsProvide coaching and guidance to crew members to enhance quality, service, and cleanlinessMonitor performance...
-
Cellaio Fine Dining Cook
hace 2 meses
Beatriz, Puerto Rico Resorts World Catskills A tiempo completoSalary Range: $21.24 - $23.60The Fine-Dining Cook position ensures the highest quality food preparation and presentation in the kitchen stations and outlets as well as banquets and parties during an assigned shift, in accordance with the Company's specifications and standards.Experience: Familiarity with and the ability to utilize kitchen cutlery, automatic...
-
Vip Ambassador
hace 2 meses
Beatriz, Puerto Rico Resorts World New York A tiempo completoEssential Functions: Answers all internal and external inbound calls related to VIP guests via phone, radio, on screen chat or other electronic means.Makes outbound calls as required by Marketing's or Resort's initiatives to book players for special events.Creates, facilitates, processes, modifies or cancels reservations for hotel or multiple hotels,...
-
Shift Manager Slots
hace 2 meses
Beatriz, Puerto Rico Resorts World New York A tiempo completoEssential Functions: Supervises Slot Attendants while developing and implementing effective strategy for managing customer service for the Slot Operations Department. Reviews and evaluates the Operations Team performance. Takes corrective action with team members as required to maintain performance standards. Creates weekly and daily schedules. Ensures...
-
Director of Food and Beverage Operations
hace 3 semanas
Beatriz Barrio, Puerto Rico Resorts World New York A tiempo completoJob Title: Director of Food and Beverage OperationsResorts World New York is seeking a highly motivated and experienced Director of Food and Beverage Operations to join our team. As a key member of our leadership team, you will be responsible for the strategic and day-to-day leadership of our food and beverage operations to achieve revenue and profit...
-
General Finishing Operator-All Shifts
hace 2 meses
Beatriz, Puerto Rico U.M.C., Inc. A tiempo completoJob Summary The General Finishing Operator is responsible for rotating through the following areas of work: assembly, deburring, polishing, washing, tumbling and other finishing activities. Will setup and operate manual pneumatic, electric, or hand tools to provide a cosmetically acceptable and quality product to the customer per print and process...
-
Food Manager
hace 2 meses
Beatriz, Puerto Rico Jones Petroleum A tiempo completoJob Title: Little Caesar's Food Service Manager Company: Convenience Stores Inc. | Jones Petroleum Direct Link to apply: jonespetroleum.com/careers Pay: Based on experience and highly competitive for the Market served Benefits for Qualified Applicants: A competitive starting wage Most rewarding 401(k) retirement plan in the Industry! Medical / Dental /...
-
Director F&B
hace 1 mes
Beatriz, Puerto Rico Resorts World New York A tiempo completoPosition Overview The Director Food & Beverage will be responsible for the strategic and day to day leadership to the food and beverage operations to achieve revenue and profit objectives while also exceeding guest expectations through the service of extraordinary quality food and beverages. Essential Functions Develops a cohesive team of managers, and team...
