Selling Associate-Third Street Promenade
hace 1 mes
Description Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria's Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer 40% Associate DiscountFree Mental Health (EAP) benefits for you and those who live with youFree ProductFlexible ScheduleCompetitive PayKey Responsibilities: When assigned to the sales floor: Drives store sales and growth by personally selling to customersProactively engages with customers, reads cues and responds effectivelyProvides customers with the perfect bra fit by asking effective questionsConverts returns, offers, and other promotions into larger salesWhen assigned to the cash wrap: Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of SaleReinforces customer buying decisions at checkout and encourages purchase of additional itemsRecovers cash wrap selling zone and "go-backs"When assigned to processing and replenishment: Processes merchandise to be floor ready and maintains back room and under stock to brand standardsReplenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchaseAssists with other projects as needed including markdowns, re-tickets and the mark out of stock processWhen assigned to floorset activity: Executes floorset proficientlyUnderstands and adheres to brand standardsAssists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishmentAll associate roles at Victoria's Secret are responsible for:
Driving top line store sales results and growing the business through action and productivityMaintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culturePreparing for each shift by maintaining awareness of all sales, promotions and applicable ringing proceduresTaking initiative to recover and replenish merchandise, so it is available to sellUnderstanding and adhering to visual merchandising brand standardsAssisting in housekeeping of sales floor and communicating maintenance issuesKeeping an awareness of, and building personal capability in, loss preventionReinforcing store strategy to reduce shrinkSupporting all activities related to providing a safe working environmentUnderstanding and demonstrating Company valuesBuilding loyalty through our Rewards Program
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