Application Support Specialist

hace 4 semanas

Coto Laurel, Puerto Rico Delmock Technologies A tiempo completo

Description

About Our Company:

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

Location: This is a Hybrid Role based out of Laurel, Maryland and will require being in the office any 3 days of the week.

Delmock Technologies, Inc. is seeking a Senior Application Analyst for Primavera P6 and SAS Systems to provide senior-level guidance and technical expertise for the on-premises installations of Oracle Primavera P6 and Statistical Analysis Software (SAS). This role involves supporting both applications, ensuring their stability and performance while collaborating with various stakeholders.

Key Responsibilities:
Develops, manages, and maintains project schedules using Primavera P6. Provides advanced troubleshooting and technical support for P6, addressing issues to ensure system stability. Collaborates with project managers and engineers to keep schedules accurate and up to date. Assists with data extraction and reporting. Offers specialized knowledge for data analysis and decision-making processes. Performs routine system maintenance and upgrades. Collaborates with key stakeholders to elicit requirements and refine processes. Implements customized solutions that adhere to programming best practices. Conducts unit testing to validate solutions and assists with user acceptance testing. Follows change management procedures to migrate innovative solutions to production. Provides operational support by troubleshooting and resolving identified issues. Adheres to service level agreement (SLA) metrics for prompt resolution of operational issues. Works with the IT team to deliver secure solutions on schedule and within budget. Mitigates security vulnerabilities by collaborating with IT Security and COTS vendors. Engages with COTS vendors for application support, maintenance, and upgrades. Minimum Requirements: Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field. Six (6) years of relevant experience in application support or a similar role. Comprehensive knowledge of Primavera P6 and SAS, with the ability to load, manage, and back up project files in P6. Experience with various operating systems, including Windows and Linux. Technical Skills: Oracle Primavera P6 Statistical Analysis Software (SAS) SharePoint ServiceNow Oracle Business Intelligence Enterprise Edition (OBIEE) Power BI Microsoft Office Suite (Word, Excel) Clearance: The ability to successfully pass a background check is needed for this position.
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.

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