Technical Assistant

At PCF Insurance Services, our commitment to excellence in risk management, benefits design and a broad array of insurance solutions has made us a leader in the industry. Being ranked #19 on Business Insurance's 2024 Top 100 Brokers and #13 on Insurance Journal's 2024 Top Property/Casualty Agencies demonstrates our dedication to world-class service and unparalleled solutions for our clients. Our strategic blueprint centers on investing in the success of our partners, team members, clients, carriers, and shareholders. As the #1 Fastest-Growing Company in Utah for three consecutive years and with a presence in over 140+ businesses across the country, we offer enhanced market access and an ever-expanding network of industry-leading talent. Join us at PCF Insurance Services, where your career can progress within our dynamic and inclusive work environment.
Andreini & Company (Part of PCF Insurance Services Network) encompasses over 160 insurance professionals and 11 offices strategically located throughout California, Oklahoma, Texas, and North Carolina, we are considered a generalist in the types of business we write. That is clear in the wide variety of niche industries we successfully service year after year: agriculture, transportation, aviation, technology, oil & gas, construction, furniture manufacturing, RV dealers, equine mortality waste management, home healthcare, and many more. At Andreini & Company, we take the time to understand our clients' needs and business objectives to offer a customized approach tailored to fit each client. This vision continues to steer us. We work hard to preserve the company's historic dedication and commitment to delivering innovative insurance solutions and providing a superior level of customer service.
Job Summary: As a Technical Assistant at Andreini, you will play a crucial role in support of our Commercial Lines Department. The Technical Assistant will provide day-to-day administrative and technical support to the Commercial Lines Department.
Duties and Responsibilities:
* Issue Certificates of Insurance accurately no later than 24 hours of receipt; Ideally within two hours
* Issue Auto ID Cards as part of the renewal process or on an individual basis as requested
* Issue Motor Vehicle Reports at the time of renewal for certain accounts as outlined in the workflow procedure manual.
* Order MVR's for new business as directed.
* Manage open activities to meet above timeframes, including the rush requests;
* Process each transaction properly as outlined in the workflow procedure manual including but not limited to activity management and file attachment
* Process exception report corrections within 2 Business Days.
Qualifications:
* 1-2 years of clerical experience, preferably in the insurance area.
* Excellent verbal, written, and interpersonal communication skills.
* Strong organizational, multi-tasking, and prioritizing skills.
* Working knowledge of Microsoft Office suite of products.
Benefits:
* Medical, Dental, Vision
* Life Insurance
* AD&D
* FSA / HSA
* Commuter & Child Care FSA
* Cancer Support Benefits
* Pet Insurance
* Accident & Critical Illness
* Hospital Indemnity
* Employee Assistance Program (EAP)
* 11 Paid Holidays
* Flexible PTO
* 401K
Compensation: $20-$25.00 Hourly DOE
Compensation: The posted range for this position is $20/hour to $25/hour which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.
Attention Recruitment Agencies: PCF does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of PCF, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting PCF's Talent Acquisition Department.
Other details
* Pay Type Hourly
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* San Mateo, CA, USA