Customer Outreach Specialist

Are you a driven, enthusiastic people-person with experience reaching out to customers to build relationships and speaking to all levels of people? If so, we want to talk to you

HPC is looking for an initiative-taking and enthusiastic individual with 3-5 years' professional experience working in our Crown Point office to make outgoing calls to all professional levels to make them aware of our Booksource division and how it can benefit them to utilize the service. The majority of the calls are to our current customers to increase sales and drive compliance.

To learn more about our HPC International, Inc. and the three core services, all of which utilize our HPC BooksourcePlus™ division go to our website at www.hpcinternationalinc.com > Solutions.

What We Offer: Generous salary

Great health insurance – company pays 77% of your premium for medical, and 100% of your premium for dental, vision, life, and disability insurance

401k and Profit-Sharing Plan

Generous Paid Time Off plan plus 12 annual holidays

What You'll Be Doing: Your primary goal will be to drive further penetration of the many products in our Booksource division with our current customers and bringing back old customers.

Making calls on a daily basis to existing customers to build relationships. Following up with customers. Keeping meticulous notes Meeting specific sales targets established by Booksource division management team. What You'll Need to Succeed: Exceptional customer service spirit, extremely organized, and meticulous attention to detail. Possess a high degree of business acumen and professionalism and be able to correspond with people of all types of backgrounds and carrying levels of experience and education. Must be confident, friendly, extremely organized, detail-oriented, results-focused, and methodical with minimal supervision. Excellent communication skills, both verbal and written. Strong listening skills. Strong Microsoft Excel skills. Ability to analyze data to see trends. Comfortable with personal goals and results tracking. ABOUT OUR COMPANY Who We Are: The best hospitals in America share a commitment to education, but it costs them. A typical health system invests $10 million annually on education. Yet, $1 million of that is inefficient waste stemming from few controls and lack of oversight, because there's no one leader or central department with full accountability for all education-related needs of the organization.

HPC International, Inc. developed a revolutionary system for managing education spending and activity that's proven, effective, easy-to-implement, and requires no extra staff. HPC's Education Management System leverages all your educational spend and offers all the training products and research support you need from one source, with a turn-key administrative solution you simply drop into your operation and power on – saving you time and reducing costs by an average 10% annually. Our system is made of 3 components, each powered by our team of specialists and our proprietary online portal called the HPC S.M.A.R.T. Hub to deliver S tandardization , M anagement , A dministrative support , R educed costs , and T ransparency . HPC EducationManager HPC Librarian HPC BooksourcePlus Managing healthcare education can't always be your sole focus, but it's ours, and it's what we do best. Learn more at www.hpcinternationalinc.com.

HPC, the education management system for America's best hospitals. Sounds great, right? Here's what's next – Apply online or email your resume to ******.

HPC International, Inc. ("HPC") is a certified diverse MBE (Minority-owned Business Enterprise) and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HPC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. HPC expressly prohibits any form of unlawful employee or applicant harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of HPC's employees to perform their expected job duties is absolutely not tolerated. All employed positions at HPC are at-will employment positions and may be terminated at the discretion of the Company.