ASEM Lead Cleaner

  Position Summary Details

This position is responsible for giving direction, motivation, and guidance to a team of cleaners. This work is typically done in a commercial setting ie. Banks, Schools, Warehouses, Office Buildings, Manufacturing facilities and etc.

Essential Functions

Conducts quality improvement inspections within assigned areas of responsibility  Ensures quality and satisfaction levels are meeting and/or exceeding expectations  Assures the highest quality of customer satisfaction  Assists with Training and Development  Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew  Counsels crew members in regards to tardiness, absenteeism, work performance etc., using proper documentation procedures  Leads and participates in a team to ensure the successful completion of assigned tasks  Responsible for the running and leadership of the shift in the absence of the Supervisor  When the Supervisor is present, the lead worker may be responsible for directing smaller work groups  Assists the Supervisor and Shift Manager in the direction and supervision of field employees  While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor  Establishes and maintains effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.  Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities

Provides leadership and direction to team members  Provides open communication between field employees and management  Provides positive coaching to team members  Assists with the training of housekeeping staff and schedules work assignments  Assists with making daily and weekly work schedules  Oversees and performs cleaning operations in assigned building  Takes care of keys and access cards for the property  Reports damaged, broken and out of work features/items  Makes sure premises are secured at all times  Oversees and performs additional service requests (tag job) in assigned building  Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work  Coordinates scheduling of cleaning crew  Oversees quality of jobs and confirms completion with Area Manager  Provides training to all new hires assigned to the building  Attends and participates in all meeting and training sessions involving assigned property and crew  Completes time sheets, validates time sheet accuracy and delivers time sheets to office.  Checks supplies, equipment, and chemicals weekly  Completes order forms completely and accurately  Coordinates equipment usage and inventories  Performs all tasks and duties required of your team  Miscellaneous duties as assigned 

Qualifications

One year of similar experience preferred.  Must be 18 years of age or older  Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history 

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.

---