Quality Assurance Analyst
hace 4 semanas
General Description
Responsible for strategic planning, coordinating, developing, and executing testing tasks to ensure that the developed products meet the design specifications and adhere to the quality expectations. Perform QA process for custom developed and/or packaged software products related to our CRM platform independently. This includes unit, functional, system, integration, regression, and data conversion testing for one or multiple businesses or processes. Support new features and maintenances development activity.
Essential Duties and Responsibilities
Engage and participate in design reviews, and all aspects of test and project plans, and implementation schedules aligned with Architect, Product and Development teams to ensure all possible scenarios for testing. Design, develop, execute, and manage testing project plans, timelines, and dependencies. Implement test strategies in collaboration with business users, project lead, third-party/partners, and application developers. Monitor recurring platform enhancements or updates including Salesforce releases and/or integrated platform releases. Maintain testing infrastructure and dynamic for the users (, user access & environment readiness). Track and monitor bugs or defects to closure. Report, and retest and monitor after fix. Analyze issues to determine if the problem is an application issue, user issue, training issue, data issue or a software defect.
Essential Duties and Responsibilities (cont.)
Publish defect reports, and report on overall platform stability at project team meetings. Manage automated testing for all processes to detect errors, automate repetitive tasks and minimize manual testing. Communicate issues, testing status in a concise and timely manner. Recommend QA process improvements or corrections throughout the methodology to improve productivity and quality. Troubleshoot issues to identify root cause and transfer ownership of the issues to appropriate owners and drive complex issues to resolution. Apply principles, processes, guidelines and tools of quality management to work. Follow IT development processes such as change management, configuration management, security compliances.
Education
Bachelor's Degree in Computer Engineering or Computer ScienceBachelor's Degree from an accredited University/College in Information Systems or related fields
Experience
A minimum of two (2) years of combined experience with software development; programming; developing and executing test scenarios; and developing automated tests and tests frameworks with common commercial testing tools.
Certifications / Licenses
No certifications or license needed.
Knowledge, Skills, and Abilities (KSA's)
Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. Ability to conduct analysis on work procedures, business results, and recommends changes to improve the effectiveness of the business's management. Strong technical acumen: knowledge of IAM Governance, AML, BSA, Cyber Security, Information Security and Information Technology concepts. Ability to write technical instructions using programs and technology. Robust knowledge of applicable local and federal laws, regulations, and guidelines. Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences. Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
Knowledge, Skills, and Assessments (KSA's cont.)
Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions. Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills. Operational/Regulations Processes: Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly. Computer and technological skills: Proficient in MS Office 365. Experience with data management tools such as Power Pivot, Power BI, among others is desired. Ability to achieve results by providing innovative ways of working with operational and technological considerations. Knowledge of computer flow charts and of programming logic and codes
Region Locations
Puerto Rico
Work Schedule
Hybrid
Values
Passion for PeopleSucceed TogetherOwn Every MomentBuild the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s objectives within the performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. If you have a disability and need assistance with the application process, please contact us at asesorialaboral@. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you are a California resident, please click here to learn more about your privacy rights. . Popular is an Equal Opportunity Employer Learn more about us at and keep updated with our latest job postings at . Connect with us LinkedIn | Facebook | Twitter | InstagramJob Segment: QA, Data Conversion, Data Analyst, Change Management, Quality, Data, Management Apply now » Apply Now Start applying with LinkedIn var linkedinhtmlexists = true; Please
{ display: none; }
-
Manager, Quality Assurance
hace 4 meses
San Juan, Puerto Rico abarca health A tiempo completoIn a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning… Providing high quality services to client and beneficiaries is at the core of what we do every day! The PBM Operations & Services team is the very heart of...
-
Analyst, Pharmacy Claims Quality Assurance
hace 3 meses
San Juan, Puerto Rico abarca health A tiempo completoWhat you’ll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. At Abarca, our Quality Assurance Analysts are at the forefront of pharmacy claims testing and adjudication verification by collaborating...
-
Analyst, Product Quality
hace 3 meses
San Juan, Puerto Rico abarca health A tiempo completoWhat you’ll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. Our Quality Assurance & Oversight team is key to implementing new clients, testing claims within their respective lines of business and...
-
Quality Assurance Officer
hace 2 meses
San Juan, Puerto Rico SOS Trabajo A tiempo completoQuality Assurance Officer Job Type Full Time General Description Responsible for performing quality assurance IAM responsibilities for our Puerto Rico third party vendor. Your role will be responsible to define, implement and operationalize assessments for IAM tasks. Analyzing the current state of IAM processes and identifies deficiencies or inefficiencies...
-
Sr Tech, Quality Assurance
hace 1 mes
San Juan, Puerto Rico Cardinal Health A tiempo completoWhat Quality Assurance contributes to Cardinal Health Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable,...
-
Quality Assurance Analyst
hace 4 semanas
San Juan, Puerto Rico Popular A tiempo completoAt Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our...
-
San Juan, Puerto Rico SOL Engineering Services A tiempo completoSOL Engineering Services, LLC is an engineering and technical services provider, with over 20 years of engineering and consulting experience. Our viability comes, in part, from utilizing the diverse backgrounds of the firm’s owners and the experiences of its team of approximately 100 engineers, scientists, technical subject matter experts, and program...
-
IT Data Analyst
hace 4 semanas
San Juan, Puerto Rico Liberty Latin America Communications, Inc. A tiempo completoWhat´s the role? As an IT Data Analyst, you will be responsible to work like single point of contact for customers, understanding requirements and business usage to provide the business with the product domain expertise needed to successfully run, use, and evolve each product, in line with Policies and Processes, while encouraging effective adoption...
-
Quality Assurance Representative
hace 2 meses
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Provides business office clerical assistance. Essential Duties and Responsibilities Writes, types, or enters information into computer to prepare correspondence, bills, statements, receipts, checks,or other documents, copying information from one record to another. Copies data and compiles records andreports. Maintain and...
-
Quality Engineer
hace 3 meses
San Juan, Puerto Rico Inteldot A tiempo completoDescription Quality Assurance representative on New Product Introduction Team. Responsible for the review and approval of workorders, risk assessments, validation protocols and reports. Perform Manufacturing Investigations, including RCA and CAPA development and implementation. Own site quality program procedures. Responsible for the...
-
Business Analyst
hace 1 mes
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Analyzes business results and processes for Social Commitment Division. Essential Duties and Responsibilities Monitor sustainability trends and assess the implications for Popular’s corporate sustainability and business strategy. Organize and manage Sustainability and ESG materiality assessments and stakeholder...
-
Business Analyst | Digital Banking
hace 4 semanas
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Responsible for analyzing and modeling existing business processes and application functionalities. The goal of business process analysis is to understand and document current business procedures and application functionalities and identify areas for improvement. A thorough understanding of the current state of the organization or...
-
Quality Assurance Representative
hace 2 meses
San Juan, Puerto Rico Popular A tiempo completoAt Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our...
-
Bilingual Accounting Analyst Clerk
hace 4 semanas
San Juan, San Juan, Puerto Rico Caribe Hilton A tiempo completoThe famous Caribe Hilton is looking for their next Bilingual Accounting Analyst Clerk to join their Finance and Accounting team.The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.Shift Pattern: Full AvailabilityPay Rate:...
-
Bilingual Accounting Analyst Clerk
hace 4 semanas
San Juan, Puerto Rico Caribe Hilton A tiempo completoDescriptionThe famous Caribe Hilton is looking for their next Bilingual Accounting Analyst Clerk to join their Finance and Accounting team.The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.Shift Pattern: Full...
-
Business Analyst | Digital Banking
hace 3 semanas
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Responsible for analyzing and modeling existing business processes and application functionalities. The goal of business process analysis is to understand and document current business procedures and application functionalities and identify areas for improvement. A thorough understanding of the current state of the organization or...
-
Business Analyst 1
hace 4 semanas
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description The Business Analyst design and execute data mining, perform analysis on originations and portfolio databases, prepares reports and dashboards, while ensuring data’s quality and integrity. Responsible for forecasting, tracking the performance, and supporting efforts of the commercial segments B & C strategic initiatives. This role...
-
Business Analyst 1
hace 3 semanas
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description The Business Analyst design and execute data mining, perform analysis on originations and portfolio databases, prepares reports and dashboards, while ensuring data’s quality and integrity. Responsible for forecasting, tracking the performance, and supporting efforts of the commercial segments B & C strategic initiatives. This role...
-
Business Analyst
hace 1 mes
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description We are looking for a proactive Business Analyst to join the Business Optimization unit in the call center. The candidate must possess analytical skills in addition to being objective and curious to understand and solve complex problems, be able to execute a variety of tasks with agility, and be able to collaborate effectively with...
-
Business Analyst | Cyber Fraud Fusion
hace 3 meses
San Juan, Puerto Rico Popular Bank A tiempo completoGeneral Description Supports the Cyber-Fraud Fusion Team in the analysis of cybersecurity and fraud prevention data, while leveraging business intelligence tools to produce data-driven solutions that support the continuous development and strengthening of our corporate information security posture, with the objective of better detect, alert and...
