HR Associate | Seasonal

hace 1 mes


San Juan, Puerto Rico Popular A tiempo completo

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

 

Are you ready for a rewarding career?

We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands and Latin America.

Come and join our community

Seasonal Full Time Job OpportunityLocation

Hybrid / Parada 22, Santurce, P.R.

General Description

Provide exceptional customer service by responding to all walk-in customer service requests, inbound applicant calls and written correspondences.  Build rapport with each applicant.  Actively listen to applicants’ requests and inquiries and resolve them according to the established period.  Provide internal customers and applicants orientation about Our People processes and policies related to Talent Acquisition.  Document in detail all interactions with applicants by email and/or Success Factors.  Refer some situations to Our People specialized units.

Essential Duties and Responsibilities
  • Support candidate pre-screening process for assigned positions, that include but are not limited to performing phone interviews, post & administer job postings, respond candidate inquiries and test coordination.
  • Support and provides an exceptional service experience to internal and external candidates and hiring managers responding to phone calls, emails and others.
  • Respond to internal and external candidates’ questions and general inquiries related to Human Resources systems, processes and policies.

 

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Education

Bachelor's degree in Human Resources, Labor Relations or Psychology.

Experience

Two (2) years of experience in talent acquisition field.

Other Qualifications
  • Excellent focus in customer service.
  • Excellent interpersonal skills and can work in groups.
  • Ability to work in an organized manner.
  • Ability to establish priorities and work with multiple tasks at the same time.
  • Ability to work under pressure and meet deadlines.
  • Oral Communication: Spanish and English language proficiency. Ability to speak clearly and persuasively in any situation.
  • Computer and technological literacy: Intermediate knowledge in MS Excel, Word and Power Point.
ValuesPassion for PeopleSucceed TogetherOwn Every MomentBuild the FutureAdditional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

 

If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

 

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

 

If you are a California resident, please click here to learn more about your privacy rights.

        .

 

 

Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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