Empleos actuales relacionados con Customer Experience Associate - Guaynabo - Exchange
-
Customer Service Lead
hace 5 meses
Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverview : As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead...
-
Cashier Associate
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverviewBurlington Stores, Inc. is seeking a skilled Cashier Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Responsibilities:Provide excellent customer service with a positive and professional...
-
Retail Sales Associate
hace 1 semana
Guaynabo, Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverviewBurlington Stores, Inc. is seeking a Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Responsibilities:Provide excellent customer service with a positive and professional attitudeAccurately...
-
Cashier Associate
hace 5 meses
Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverview New Store O pening in Guaynabo, PR in Spring 202 4 ! If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Cashier! Are you a people person with an outgoing and friendly demeanor? Can you think on your feet in a fast-paced and demanding...
-
Retail Channel Associate
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Oriental A tiempo completoJob Title: Associate, Retail ChannelAt Oriental Bank, we are seeking a highly skilled and customer-focused Associate, Retail Channel to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Main Responsibilities:Provide...
-
Retail Sales Associate
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverviewBurlington Stores, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the management team with day-to-day store operations.Responsibilities:Assist...
-
Store Associate
hace 5 meses
Guaynabo, Puerto Rico Burlington Stores A tiempo completoOverview New Store Opening in Guaynabo, PR in Spring 2024! Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By...
-
Bilingual Customer Service Representative
hace 5 meses
Guaynabo, Puerto Rico Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Retail Sales Associate
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Office Depot A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused Retail Part Time Store Associate to join our team at Office Depot. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales and merchandising initiatives.Key...
-
Bilingual Customer Service Representative
hace 5 meses
Guaynabo, Puerto Rico Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Bilingual Customer Service Representative
hace 3 meses
Guaynabo, Puerto Rico Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Service Representative
hace 5 días
Guaynabo, Guaynabo, Puerto Rico Eminent Llc A tiempo completoJob Summary:At Eminent Llc, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will be fully bilingual in English and Spanish, with 1-2 years of experience in customer service and intermediate MS Excel skills.Key Responsibilities:- Ensure effective use of premises, assets, and communication channels- Recruit...
-
Customer Service Representative
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Caribbean Temporary Services, Llc. A tiempo completoJob Title: Servico Al Cliente- Call Center Bilingue- 7Am-4PmLocation: Guaynabo, PR 00965Job Type: Full-timePay: $10.65 - $11.09 per hourHours: Monday to Friday (7am-4pm) and Saturdays (7am-12pm)Requirements:1 year of experience in call center or customer serviceMust be completely bilingualMust have two doses of COVID vaccineWork Location: In personAbout the...
-
Customer Service Representative
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Eminent Llc A tiempo completoAbout the Role:At Eminent Llc, we are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:- Coordinate logistics and shipping of final products to meet customer...
-
Bilingual Customer Service Representative Fraud
hace 5 meses
Guaynabo, Puerto Rico Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Associate, Retail Channels
hace 5 meses
Guaynabo, Puerto Rico Oriental A tiempo completoThe Associate, Sales and Mortgage Expert (SAME) provides a superior customer experience to new and existing clients, promote Oriental Mortgage products and will be responsible for production and quality and cross-selling of a wide variety of integrated solutions and financial services. The position works on site based in Guaynabo, PR (Plaza Guaynabo branch)....
-
Customer Service Representative Guaynabo
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Wings & Fries Co. A tiempo completoCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Wings & Fries Co. in Guaynabo, PR.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our visitors, ensuring a positive experience and building customer loyalty.Key...
-
Bilingual Customer Service Representative
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Conduent Business Services A tiempo completoAt Conduent Business Services, we're looking for a talented Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Respond...
-
Bilingual Customer Service Representative
hace 2 semanas
Guaynabo, Guaynabo, Puerto Rico Conduent Business Services A tiempo completoCustomer Service Representative Job DescriptionAt Conduent Business Services, we're seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients' customers, resolving their inquiries and issues in...
-
Customer Service Representative
hace 7 días
Guaynabo, Guaynabo, Puerto Rico Thomas J Henry Law Pc A tiempo completoJob Summary:As a Receptionist at Thomas J. Henry Law PC, you will be responsible for delivering exceptional client service while adhering to the highest ethical standards. This includes meeting with new, prospective, and regular clients, patching out calls to attorneys or other departments, and updating client information.Key Responsibilities: Answer and...
Customer Experience Associate
hace 3 meses
Job Description
As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Customer Service Expert at the Exchange?
Job Grade
1
Job Tier
0
Career Area
Retail Operations
Supervisor
No
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
POSITION COMES WITH BENEFITS TO INCLUDE MEDICAL/DENTAL/LIFE INSURANCE, 401K, VACATION AND SICK LEAVE ACCRUAL.MUST BE ABLE TO WORK FLEXIBLE SCHEDULE TO INCLUDE WEEKENDS AND HOLIDAYS. MUST BE CUSTOMER SERVICE AND DETAIL ORIENTED. HAS A POSITIVE ATTITUDE, A TEAM PLAYER, AND EXCELLENT COMMUNICATION SKILLS. MUST BE 21 YRS OLD TO SELL ALCOHOL AND TOBACCO. THIS POSITION IS LOCATED AT LEWIS CUSTOMER SEVICE
Able to learn and adapt to current technology needs Able to stay calm when customers are stressed or upset Able to think quickly on the spot to answer customer questions Additional Qualifications/Requirements: Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Cash handling experience preferred Excellent communication skills Basic computer skills Retail experience preferredSalary Minimum
$16.28
Salary Maximum
$21.05
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Job Type
Hourly
Number of Positions Remaining
1
Job Expires
10-Aug-2024
Benefits Benefits
Health & FSA
RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .
The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.
Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.
Disability & Life Insurance
RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2/3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.
Retirement
RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.
The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.
RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time | TPT =temporary part time