Empleos: concierge
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IT Service Desk Analyst 1
hace 4 días
San Juan, Puerto Rico Harvard Partners Trusted IT Advisors A tiempo completo $13As the IT Service Desk Analyst I, you will be part of a geographically diverse, virtual Service Desk using Support Teams comprised of Support Analysts and Specialists. Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day and go visit a user the third day. The IT Service Desk Analyst I...
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Senior Director
hace 4 días
Carolina, Puerto Rico Harvard Partners Trusted IT Advisors A tiempo completo $130,000 - $140,000Sr Director Contact Center (Spanish Bilingual) As the Sr Director of the contact center, you will be responsible for the strategic planning and execution of all call center operations. This role will be responsible for the day-to-day operations, interactions, and escalations. This role will manage and lead all processes to continuously improve customer...