helpdesk

The Associate, Information Technology (Temporary) is responsible for providing effective front line help desk services with application access and first level trouble shooting. Position will be working hybrid based in San Juan, PR. Main Duties & Responsibilities: Re-sets application passwords. Assists the bank employees with...

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritising...

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritising...